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NDIS Support Coordination Explained: What It Is, How It Works, and How to Find a Coordinator

Support coordination is a funded NDIS support that gives you a person whose job is to help you understand your plan, find the right providers, and get your supports running. Here's how it works, the three levels, and how to find one in Victoria.

What is NDIS support coordination?

The three levels of support coordination

What does a support coordinator actually do day to day?

How is support coordination funded?

Do you need a support coordinator?

Support coordination vs plan management — what's the difference?

How to find a support coordinator in Victoria

Frequently asked questions

Is support coordination free?

It's funded by the NDIS when it's included in your plan, so there's no out-of-pocket cost to you. If it's not in your plan, you can request it at your next review.

Can I change my support coordinator?

Yes. You have choice and control — if it isn't working, you can switch and compare alternatives.

Does a support coordinator have to be NDIS registered?

Registered providers meet NDIS Commission requirements; unregistered ones can still be used, particularly if you're plan-managed or self-managed. TrovaCare shows each provider's registration status.

How many hours of support coordination do I get?

It varies by plan and need. Your plan states the funded amount; your coordinator manages the hours with you.